September 21, 2023 in General Info, Income Protection

Insurer Extras Spotlight – Aviva Life & Pensions

When you are taking out any form of protection cover (Income Protection / Mortgage Protection / Specified Serious Illness Cover / Any form of Life Assurance) with Aviva Life & Pensions in Ireland, they provide you with access to their Aviva Family Care benefit at no additional cost.  So what’s included?

1. Digital GP – Access to an experienced doctor online.

2. Family Care – Mental health support for you or any member of your immediate family.

3. Bereavement Support – Counselling to help you with the loss of a loved one.

4. Best Doctors – Access to a second opinion from a World leading expert in the field required.

Digital GP

It’s not always easy or convenient to get to the doctors’ surgery. With Aviva Digital GP you can get an online appointment with a doctor without having to wait for a face-to-face appointment. The Aviva Care digital GP service is a private doctor service offering you and your immediate family access to clinical advice and guidance in non-emergency situations.

At home or on holiday, it offers the peace of mind of being able to speak to an experienced  doctor to discuss any health concerns you have Monday to Friday from 8am to 8pm and on weekends from 9am to 12 noon.


  • It’s easy to use from the comfort of your own home
  • Provides quick access to an experienced GP
  • Can be used at home or on holiday
  • Get prescriptions sent to your local pharmacy

Family Care Mental Health Support

Managing your mental health is just as important as your physical health. And It’s OK not to be OK. When life brings new and unexpected changes, its normal to feel anxious, stressed or low. Whatever your  challenge, you’re not alone. Our professional team of Psychologists are just a phone call away. Family Care gives you access to a wide variety of specialised forms of therapy, including counselling and Cognitive Behavioural Therapy.


  • It’s free
  • It’s completely confidential
  • They can help you develop coping and behavioural skills
  • The Psychologists are registered with the Irish Psychological Society

Bereavement Support

Losing a loved one isn’t easy. So, it might help you to know there’s help on hand through bereavement counselling. When you or your spouse/ partner need someone to talk to, our team of counsellors and psychologists are just a phone call away.


  • It’s completely confidential
  • Access is easy, support is just a telephone call away
  • They can help you develop ways to cope
  • The Psychologists are registered with the Irish Psychological Society

Best Doctors Second Medical Opinion

If you or a member of your family become ill or had an accident, it would be reassuring to know that they had the correct diagnosis and treatment plan. With the Best Doctors service, you can get a second medical opinion from a world leading expert so they can double check a diagnosis, investigate alternatives and get additional treatment options for any condition affecting your quality of life.

You get access to 50,000 world-renowned specialists with 450 specialities and sub specialities who will work with your own doctors and consultants to advise on the best course of action. It can also be used for conditions diagnosed before taking out your cover with Aviva.


  •  Double-check a diagnosis or the treatment proposed with a world leading expert
  •  Investigate if there are any alternative treatment options
  •  Review your options if your symptoms haven’t been improving
  •  Can be used if you’re worried about a parent, partner or child


We have long been fans of Aviva’s Individual and Executive Income Protection Plans.  They have decades of experience in dealing with claims in a sensitive and speedy manner.  More often than not, their premiums are also the lowest.

The addition of Aviva Family Care is a terrific bonus.  How often have you needed to pop to the GP for yourself or one of your children “Just to be on the safe side”?  Each visit can cost €70!  Digital GP really helps you save on the cost of these visits. 

Other than the main obvious benefit of an income protection plan helping you to secure your family’s financial future in a tax efficient manner, the automatically included benefits of Aviva Care really drive home just how important this is.  

If you feel that you or your partner would benefit from having a conversation with a professional and QFA qualified Family Cover Adviser, please either complete our Income Protection specific quote request form here or contact our friendly & helpful staff on 01 668 6136 to organise an appointment.  Our offices are in Ranelagh Village in Dublin 6, or we can meet you at your home or over a Zoom meeting.

You can download a copy of Aviva’s Family Care brochure here.

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